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Privacy Policy

PRIVACY

We take the interest of the data protection very seriously and would like to make sure that your privacy is protected during the use of our web page and our there offered services. Therefore, we have provided a data privacy policy in which we would like to explain to you how we handle with your data.

1. DATA COLLECTION WITHOUT PERSONAL REFERENCE

In order to improve the services on our website, we may collect and store specific access data without personal references. Once you request a file from a website, following access data will be collected and stored by default.

This data record comprises:

  • the web page, which the file was requested from,
  • the name of the file,
  • date and time of requirement,
  • the retention period,
  • the transferred data amount,
  • the access status (file transfer, file not found, etc.),
  • IP address of the questioning computer,
  • type and update of used web browser,
  • the used operating system and screen resolution.

These data will be used solely for statistical purposes and evaluated for technical administration of the site: transmission to third parties does not occur. These anonymous data are stored separately and will not be related to your personal data at any time, ensuring that no one will be able to determine your identity.

2. COLLECTION AND STORAGE OF PERSONAL DATA

Personal data will only be collected if you provide this voluntarily. Following personal data will be collected during ordering or opening an account: title, name, address, e-mail address and telephone number. Additionally, payment information such as bank details or credit card number will be also collected during the ordering process.

When subscribing to our newsletter, following personal data will be collected: your e-mail address.

The provided personal data (title, name, address, e-mail address, telephone number, bank details, credit card number) will be stored according to the legal requirements of the Federal Protection Act and of the Telemedia Act. Your data is treated confidentially.

3. USE OF PERSONAL DATA

Your personal data are without your express consent exclusively used for contract processing. For the delivery of the products, however, the transmission of your address data to our carrier is necessary. These third parties are obligated to keep the data in confidence and to use them exclusively for the purpose of the delivery. During proceeding payments, we transmit your payment data to the authorised credit institution. Any further disclosure of personal data to third parties does not take place. However and only in individual cases, we are authorised to transmit personal data to the corresponding authorities as far as this information is required solely for the purpose of meeting statutory requirements (i.e. law enforcement).

Your data will not be passed without your consent to other third parties for the purposes of advertising or of market or opinion research.

4. NEWSLETTER

By ordering our newsletter you are indicating us your consent to use your e-mail address for our own advertising purposes. You may at any time revoke your consent to the future storage of your e-mail address and it use for sending the newsletter, either sending us an e-mail to [email protected] or by unsubscribing the newsletter.

Permission to send the newsletter: "Subscribe to Alpinetrek Newsletter (you can cancel your subscription at any time.)"

5. COOKIES

Cookies shall be used in this web shop to facilitate the use of the webpage. Cookies are small tags, which are stored on the hard disk of your computer. Cookies allow the recognition of the used computer when accessing the same site again. This means, for example, that you do not need to fill the order form anew. Most of the cookies used by us are so-called "Session-Cookies", which are automatically deleted by your hard disk at the end of your visit. Other cookies remain in your computer so that they allow us to identify you as you visit us again (so-called permanent cookies). In the browser settings can usually be determined at any time whether cookies should be stored by clicking "unable all cookies". We inform you that as far as the cookies are not allowed, our website may not be used in its entirety.

6. DISCLOSURE, RECTIFICATION, BLOCKING AND CANCELLATION

You can anytime ask free of charge for information about the data stored by us. You may have the right to demand rectification, blocking or cancelation of your stored data. In case that a deletion conflicts with legal or contractual retention obligation, we will block the data. We will supply you on demand with the complete stored data about you and your enterprise as well as give you information free of charge at any time, rectify your data, block or delete as well as answer your questions about collection, storage and use of your data. For this purpose, you may contact following data processing controller:

Solero Trading B.V.
Pim van Keulen
+31 499 375 327
[email protected]

7. DATA SECURITY

Since the security of your data is important, your personal data will be transmitted with a secure SSL connection. If personal data is collected, the data transfer will be transferred encrypted using the SSL process. Your personal data will be encrypted through a 256-bit SSL over the Internet. The SSL encryption protects your data against unauthorized access. SSL (Secure Socket Layer) is a cryptographic protocol that provides communication security over the Internet.

We also protect our website and other systems through technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Despite regular checks, a complete protection against all threats is not possible.

8. WEB ANALYTICS SERVICES & RETARGETING

8.1 GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service offered by the company Google Inc (Google). Google Analytics uses so-called cookies, small tags, which are stored on the hard disk of your computer and allow the analytics of the use of the website.

The information originated by the cookies through the usage of this website would be transmitted and stored in a Google data collection server in the USA. In case of activation of the IP anonymization on this website, the IP address will be abbreviated by Google within Member States of the European Union or other parties of the Agreement on the European Economic Area. Only in exceptional cases would the full IP address be sent to a Google data collection server in the USA and abbreviated there. We inform you herewith that this site uses Google Analytics using the anonymization procedure and therefore the IP addresses are processed only abbreviated so that any personal identification is excluded.

On behalf of the operator of this website, Google will only use this information to evaluate your use of the website, to compile reports about website activity and to provide the use of other connected services to the website operator. The IP address sent by your browser within the scope of Google Analytics will not be associated to other Google data. You may determine whether cookies should be stored by activating the corresponding browser settings. However, we inform you that as far as the cookies are not allowed, our website may not be used in its entirety.

You may also prevent the coverage of the generated data and the use of the website related data (including your IP address) by Google as well as the processing of these data by Google. If you wish to opt out you should click following link to download and install the add-on: http://tools.google.com/dlpage/gaoptout?hl=de.

ou may find further information concerning terms of use and data protection under http://www.google.com/intl/en/policies/terms/ or under http://www.google.com/intl/en/policies/. We inform you that Google Analytics has adjusted on this website the code „gat._anonymizeIp();" in order to assure an anonymous collection of IP-Addresses (so-called IP-Masking).

8.2. USING THE GOOGLE INC. REMARKETING FEATURE

We use the "Remarketing" feature offered by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, US ("Google") on our website. This feature allows us to readdress users who have visited our website in a targeted way through pinpointed advertising on Google's Partner Network pages. Personalised, interest-based advertisements can then be displayed on other websites that the user may visit within the Google Display Network. Cookies are used to display these advertisements. Cookies are small text files that are stored on a user's computer. These text files help to collect anonymised data about the use of the website, which cannot be traced back to an individual.

You can permanently disable Google's use of cookies by clicking on the following link and downloading and installing the available plugin: https://www.google.com/settings/ads/plugin. Alternatively, you can disable the use of cookies by third-party providers by accessing the Network Advertising Initiative's deactivation page at http://www.networkadvertising.org/choices/ and following the more detailed information provided there about opting out.

You can find information about the type, scope and purpose of the collection, usage and further processing or usage of the data by Google, as well as your rights and settings options for protection of user privacy in Google's privacy terms at http://www.google.com/privacy/ads/.

9. SOCIAL PLUGINS: FACEBOOK/TWITTER

Social plugins (programs) of the external providers Facebook and Twitter are integrated on our internet domain.

9.1. FACEBOOK

We use the "Like button", the "Share button" as well as the "social plugins" of Facebook. These plugins are operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You may recognize them through the corresponding Facebook logo. Further information related to Facebook social plugins under: https://developers.facebook.com/docs/plugins/.

When a visitor enters a site of our Internet domain that contains such plugin, a connection between the browser of the visitor and Facebook server will be created. Facebook receives and stores data (such as IP address and cookie ID) in order to facilitate Facebook to recognize which site from our Internet presence has been visited. This happens regardless of whether the visitor activates a Facebook plugin or not. In case that a visitor activates a Facebook plugin, the corresponding information will be sent to Facebook in the USA and stored there. In case that the visitor is logged in his personal Facebook account at the same time, the forwarded data may be assigned to the specific account. Facebook uses cookies for this purpose – for both registered and unregistered users.

Nature, scope, collection purpose, use and further processing and use of data by Facebook as well as rights and possibilities to protect the privacy of the user may be viewed and edited within the Facebook data use policy (https://www.facebook.com/about/privacy). Further, the exact data processing or storage periods and purposes are unclear.

This website uses the communication tool Conversion Tracking Pixel by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). We integrate so-called Facebook pixels in our page for that purpose. Once you have viewed or clicked a Facebook ad, you will be tagged as a visitor of our website and we will be able to follow your activities on our website. The captured data is anonymous, i.e. we will be unable to view personal data of individual users and specifically cannot connect activities on our website to any individual; we will only be able to analyse the Facebook ads for statistical and/or market research purposes. The captured data will, however, be stored and processed by Facebook and may be brought into connection with your Facebook profile. Facebook is then entitled to utilise that information in compliance with the Facebook Data Policy (https//www.facebook.com/about/privacy). You have the option of permitting or refusing Facebook and its partners to display adverts on and outside of Facebook as part of your personal profile settings on Facebook.

You can refuse the use of the Conversion Tracking Pixel on your Facebook profile here: https://www.facebook.com/settings/?tab=ads

9.2. TWITTER

We use the Twitter button of Twitter. This plugin is operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. You may recognize it through the corresponding Twitter logo. Further information related to Twitter social plugins under: https://dev.twitter.com/web/overview.

When a visitor enters a site of our Internet domain that contains such plugin, a connection between the browser of the visitor and Twitter server will be created. Twitter receives and stores data (such as IP address) in order to facilitate Twitter to recognize which site from our Internet presence has been visited. This happens regardless of whether the visitor activates a Twitter plugin or not. In case that a visitor activates a Twitter plugin, the corresponding information will be sent to Twitter in the USA and stored there. In case that the visitor is logged in his personal Twitter account at the same time, the forwarded data may be assigned to the specific account.

Nature, scope, collection purpose, use and further processing and use of data by Twitter as well as rights and possibilities to protect the privacy of the user may be viewed and edited within the Twitter privacy policy (http://twitter.com/privacy).